Security & Compliance

How we protect the information members, attendees, and organizers trust us with across the AIsaiah app and the Shiloh events platform, what we store, and where we still have work to do.

Last reviewed September 24, 2026. Updated whenever a control changes.

Where we are. Our infrastructure providers hold SOC 2 Type 2 and ISO 27001 attestations, listed below with links to their own compliance pages. The Aisaiah Foundation’s own platforms are not yet independently certified. The controls on this page are live in production today; the roadmap lists what is still in progress.

Where your data lives

ProviderRoleRegionAttestations
Supabase (PostgreSQL)Events platform database and file storageUS East (N. Virginia)SOC 2 Type 2 · ISO 27001 · AES-256 at rest · TLS in transit
Google FirebaseSign-in, the AIsaiah mobile app, daily readingsUnited StatesGoogle Cloud compliance program
Fly.ioEvents platform API serversUS East (Ashburn)Provider security program
CloudflareWebsites, TLS, DDoS protectionGlobal edgeTrust Hub compliance resources

What we collect

Identity
Name, email address, chapter or community, and your CFC member ID when you link it in the app.
Spiritual practice
Your prayer, reflection, and service check-ins and settings in the AIsaiah app. Reflections you write are yours; we do not sell data and we show no advertising.
Events
Registrations, household groupings, and the time you checked in to an event.
Participation
Session questions, feedback survey answers, and photos you choose to upload to an event gallery.
Not collected
Payment card data. Event payments are handled by the organizer’s payment provider, never by our platform.

How it is protected

Row-level security on every table

All events-platform database tables enforce row-level security. Tables holding personal data accept connections only from our API server; no browser or app key can read them directly.

You can only read your own data

Requests for a person’s registration, check-in status, household, or photos require a verified sign-in token and are limited to you and the household you registered with.

One account per member

A CFC member ID can be linked to a single sign-in. Attempts to claim a member already linked elsewhere are refused and recorded.

Append-only audit log

Security-relevant actions such as check-ins, account links, and refused access are written to an audit log that is never edited, retained for 24 months, then purged.

Hardened edges

HTTPS everywhere, a strict browser-origin allowlist, per-address rate limiting, and secrets held in the hosting provider’s secret store rather than in code.

Published content only

Public event pages, agendas, and galleries expose only what an organizer has published. Draft events are unreachable by guessable links.

What is in progress

  1. Enforce the write gate so every write to the events API requires a signed-in or kiosk credential (currently in monitoring mode).
  2. Retire the legacy v1 events API once its remaining caller is migrated.
  3. Automated cross-chapter and cross-attendee isolation tests on every deploy.
  4. Written security policies, access reviews, and an external SOC 2 readiness assessment for the platform itself.

Report a concern

If you believe you have found a security issue, or you want data about you corrected or removed, tell us and we will respond. Please do not access other people’s data to demonstrate a problem; a description is enough.

Email [email protected], use the contact form, or ask for account deletion at /data-deletion. Event attendees can also read the events-platform statement at events.aisaiah.org/security.